Shipping policy

Shipping Policy

Last Updated: 30/01/2025

Thank you for shopping with ESSENTIAL RETAIL STORE! We are committed to delivering high-quality products and ensuring a seamless shopping experience. Please review our shipping policy for details on processing times, shipping options, and delivery expectations.

Processing & Handling Time

  • Orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation.
  • During high-demand periods or holidays, processing times may be slightly extended.
  • You will receive a confirmation email with tracking details once your order has been shipped.

Shipping Methods & Delivery Time

We offer multiple shipping options to meet your needs:

Standard Shipping:

  • Estimated delivery: 7-14 business days
  • Available for most regions worldwide.

Expedited Shipping:

  • Estimated delivery: 3-7 business days
  • Additional charges apply.

Express Shipping:

  • Estimated delivery: 1-3 business days
  • Only available in select locations.

Please note that delivery times are estimates and may vary based on factors such as customs clearance, carrier delays, and regional restrictions.

Shipping Rates

  • Shipping rates are calculated at checkout based on your location and selected shipping method.
  • Free standard shipping is available on orders over $200 (if applicable).

International Shipping

We ship globally! However, international orders may be subject to import duties, taxes, and customs fees, which are determined by your country’s regulations. These additional charges are the customer’s responsibility.

Order Tracking

  • Once your order has been shipped, you will receive a tracking number via email.
  • You can track your order using the provided tracking link.
  • If you do not receive tracking updates within 5 business days, please contact our support team.

Lost, Delayed, or Damaged Shipments

  • We are not responsible for delays caused by carriers, weather conditions, or customs processing.
  • If your order is lost or arrives damaged, please contact us within 7 days of delivery with supporting photos for assistance.
  • If tracking shows that your package has been delivered but you have not received it, please check with your local carrier or neighbors before contacting us.

Returns & Refunds

  • If you receive a defective or incorrect item, please refer to our Return & Refund Policy for instructions on how to request a replacement or refund.

Contact Us

For any shipping-related inquiries, feel free to reach out to us at:

📧 Email: essentialretail1@gmail.com
đź“ž Phone: 2034652760
📍 Address: 9 Le Clair Court, Naugatuck Connecticut 06770, United States

We appreciate your support and look forward to serving you!

Essential Retail Store